Research Products & Services

CityMarks™

CityMARKS™ is a flexible, time- and cost-effective research tool for helping government leaders identify solutions to such challenges as providing the quality of life citizens expect, attracting and retaining businesses and residents, and allocating increasingly scarce resources to important projects. Encompassing four perspectives – Internal, Citizen, Business and Employee, CityMarks helps municipal government leadership:

• Measure government performance for key services
• Benchmark quality of life, customer expectations and service delivery to determine competitive and economic strengths and weaknesses
• Compare and align internal measures to other municipalities nationwide
• Monitor trends in citizen opinion on important topics and issues facing the city/county/region
• Assess support for local policies and decisions
• Make better-informed budget, policy, resource allocation, and strategic planning decisions

To learn more, contact us.